new

Thursday, 28 March 2013

How to test methodology for HP printers


Printer setup—Printers were connected to both client and server systems, and as stand-alone network printers using HP Jetdirect print server devices. Printers were connected to client and server systems using IP addresses and USB cables.

Hardware used—Varied client and server systems from numerous manufacturers were used throughout the testing process. The number of systems and configurations are outside the scope of this document.

Printer drivers used—The 32-bit and 64-bit printer driver versions listed are the driver versions that were available at time of testing. Newer driver versions may be available.
Description—This is a base description of the feature and what it does.
Test methodology—This is a basic summary of the testing that was performed on the feature. Actual testing is much more extensive and, therefore, beyond the scope of this document.
Read More...

How to Install the HP UPD in Dynamic Mode on the clients




Installing and using the HP UPD in Dynamic Mode on Citrix and Terminal Server clients, and using it as an auto-created printer in a Citrix or Terminal Services session, is a supported configuration. However, there are a few things to be aware of.
 When a job is printed from within the Citrix or Terminal Services session, no Dynamic Mode UI is presented. The print job will automatically print to the last printer that was selected on the client.

If the user wants to change the physical printer that the job will go to, there are two options:
 HP UPD is installed on clients in Dynamic Mode, and the Citrix auto-create policy is configured so that the Citrix UPD is the driver that is mapped to the HP UPD on the client. This is the recommended configuration. These steps can be performed from within a Citrix session:
– After selecting Print from within an application, select Preferences.
– When the Citrix UPD UI appears, select Local Driver.
The UPD Dynamic Mode UI will be displayed. You can then select the desired printer.
– When the UPD print preferences UI is displayed, you can click cancel.
– Open the Printers folder and select Dynamic Mode UPD printer.
– Right click the printer and select Printing Preferences.
– The UPD Dynamic Mode UI will be displayed. You can then select the desired printer.
– When the UPD print preferences UI is displayed, you can click Cancel.

Installing the HP UPD in Dynamic Mode on the Citrix server
Installation of the HP Universal Print Driver in Dynamic Mode on the Citrix server is not supported in a multi-user environment.
Read More...

How to Uninstall and reinstall the software in Hp Printer



This chapter contains troubleshooting information for the HP All-in-One. Specific information is
provided for installation and configuration issues, and some operational topics. For more
troubleshooting information, see the onscreen Help that came with your software.
Many issues are caused when the HP All-in-One is connected to the computer using a USB
cable before the HPAll-in-One software is installed on the computer. If you connected the HP Allin-
One to your computer before the software installation screen prompts you to do so, you must
follow these steps:

1. Disconnect the USB cable from the computer.
2. Uninstall the software (if you have already installed it).
3. Restart your computer.
4. Turn off the HP All-in-One, wait one minute, then restart it.
5. Reinstall the HP All-in-One software.

If your installation is incomplete, or if you connected the USB cable to the computer before
prompted by the software installation screen, you might need to uninstall and then reinstall the
software. Do not simply delete the HP All-in-One application files from your computer. Make sure

1. On the Windows taskbar, click Start, Settings, Control Panel.

2. Double-click Add/Remove Programs.
3. Select the HP All-in-One, and then click Change/Remove.
Follow the onscreen instructions.
4. Disconnect the HP All-in-One from your computer.
5. Restart your computer.
Note It is important that you disconnect the HP All-in-One before restarting your
computer. Do not connect the HP All-in-One to your computer until after you have
reinstalled the software.
6. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then start the
Setup program.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide that came
with the HP All-in-One.
When the software installation is complete, the HP Digital Imaging Monitor icon appears in the
Windows system tray.


1. Disconnect the HP All-in-One from your Mac.
2. Open the Applications:Hewlett-Packard folder.
3. Double-click HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, restart your computer.
5. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s 
Read More...


How to Scan an image in Hp Printer



You can start a scan from your computer or from the HP All-in-One. This section
explains how to scan from the control panel of the HP All-in-One only.
To use the scan features, the HP All-in-One and computer must be connected and
turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software
(Mac) must also be installed and running on your computer prior to scanning.

● On a Windows computer, look for the HP Digital Imaging Monitor icon in the
Windows system tray (at the lower right side of the screen, near the time) to verify
the software is running.

 Note Closing the HP DigitalImaging Monitor icon in the Windows
system tray can cause the HP All-in-One to lose some of its scan
functionality. If this happens, you can restore full functionality by restarting
your computer or by starting the HP Photosmart Software.

● On a Mac, the software is always running.

Tip You can use the HP Photosmart Software (Windows) or HP Photosmart
Mac Software (Mac) to scan images, including panorama images. Using this
software, you can also edit, print, and even share your scanned images. For
more information, see the onscreen Help that came with the HP All-in-One.

To scan to a computer

1. Place your original print side down on the left front corner of the glass.
2. Press Start Scan/Reprints.
A preview image of the scan appears on your computer, where you can edit it.
3. Make any edits to the preview image, and then click Accept when you are
finished.
 Read More...
 

Avoid paper jams in hp Printer



To help avoid paper jams, follow these guidelines.

● Remove printed papers from the output tray frequently.
● Prevent curled or wrinkled paper by storing all unused paper flat in a resealable
bag.
● Ensure that paper loaded in the input tray lays flat and the edges are not bent or
torn.
● Do not combine different paper types and paper sizes in the input tray; the entire
stack of paper in the input tray must be the same size and type.
● Adjust the paper-width guide in the input tray to fit snugly against all paper. Make
sure the paper-width guide does not bend the paper in the input tray.
● Do not force paper too far forward in the input tray.
● Use paper types that are recommended for the HP All-in-One.